Good questions
Frequently asked questions
CouponCouch.com is launching soon. Here is what consumers and businesses should know.
How do I claim a CouponCouch offer?
Open the offer, check its validity and conditions, then follow the stated redemption instructions. You may need to show a coupon code, click through, book in advance or contact the participating business.
Are CouponCouch deals free?
Browsing and claiming ordinary CouponCouch offers is intended to be free for consumers unless a specific listing clearly states a purchase, booking or ticket requirement. The product or service itself may still need to be purchased.
How can my business be featured?
Complete the business interest form. We may request business-registration and offer-verification information before approving a listing. Expressing interest is free and does not guarantee publication.
Where can I find current offers?
Once live, current offers will appear on CouponCouch.com and may be shared through our Facebook, Instagram, TikTok, WhatsApp and email updates. Join the deal list to hear first.
How do I report an expired or incorrect deal?
Use the contact page or message +233 26 687 8632. Include the business name, offer title and what went wrong. We will review the listing and contact the business where appropriate.
Does CouponCouch sell the advertised product or service?
Usually no. CouponCouch helps you discover the offer. Unless the listing expressly says otherwise, the participating business is the seller and is responsible for fulfilment, quality, returns and refunds.
Can an offer change or sell out?
Yes. Offers may have limited quantities, locations or validity periods and can sell out or be withdrawn. Always check the full conditions with the business before travelling or paying.
How do I stop receiving updates?
Reply STOP to a CouponCouch WhatsApp update, use the unsubscribe option in an email when provided, or contact us. See the Privacy Statement for details.